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Insurance Distribution & Technology

Insurance distribution, built in house.

Smart Community Services operates a portfolio of consumer insurance brands across health, auto, and home. The customer acquisition, the technology, and the producers are all ours.

How we work For carriers
Four years
of unbroken monthly growth
More than doubled
membership, year over year
98%
of members retained month over month

About

A distributor that owns its demand.

Smart Community Services operates a portfolio of consumer insurance brands. We acquire our own customers through digital channels we run ourselves, serve them on a platform our own team builds, and write business through producers on staff.

That vertical integration is the point. We are not a lead vendor passing traffic into someone else's funnel — we own the relationship from first contact through renewal, and we keep it.

Acquisition we can aim
Our customers come from digital channels we run ourselves, not a fixed geographic book. Demand gets pointed where we need volume.
Compliance in the workflow
Health marketing and enrollment run inside our platform, with CMS and state-level requirements enforced in the workflow rather than left to individual agents.
Producers on our team
Business is written in house, not brokered out. We control conversion, and we own service quality after the sale.

Operating model

How the business works

Four functions we run ourselves, end to end — from the first ad impression through the renewal.

  1. Consumer acquisition

    Multi-channel digital acquisition run for our own brands. We build the demand rather than buying it from a marketplace.

  2. Measurement end to end

    Every channel tracked from first click through issued policy and renewal. We optimize against production, not clicks.

  3. Our platform

    Intake, customer records, workflow, and reporting run on software our own team builds and operates. Nothing rented.

  4. Enrollment and service

    Producers on staff handle enrollment and ongoing service inside the same platform, so the customer keeps one relationship.

Contact

Get in touch

Questions about our brands, our platform, or a carrier relationship — reach out and we will route you to the right person.

Email
hello@smartcommunityservices.net
Phone
(561) 486-2591
Office
780 NW 42nd Ave, Suite 324
Miami, FL 33126